AI receptionist · Plumbing
An AI receptionist for plumbers, for the calls that come while your hands are wet
The phone rings when you are under a sink. It answers, takes the address and the problem, and texts you the job in one line.
An AI receptionist answers your plumbing line in a natural voice when you cannot. It asks what is wrong, takes a name, a mobile number and the address, answers the questions you have given it answers for, and texts you the details. Droom’s is $449 a month with no setup fee, month to month. That covers the phone answered at every hour with 300 answered minutes a month, missed calls texted back within seconds, quote follow-up, Google review requests and a five-page website.
The calls a plumber cannot pick up
A tank that lets go on a Sunday. A drain backing up the night before guests arrive. Water coming through a ceiling. Those calls arrive when you are already on a job, and somebody with water on the floor rings the next number if nobody answers yours.
Say a caller rings at 8:15 on a Sunday evening about a leaking tank. The receptionist picks up on your business name, asks whether water is still coming, and takes the address. If you put it on the sheet, it tells them where a main shut-off valve usually is. Then it tells them what happens next in your words: you ring back tonight, or the first slot tomorrow is theirs. You get a text with all of it before you are back at the van.
What it says about price
“How much to come out?” is the question every plumber gets. The receptionist answers it with the figures you give it, such as your service call charge or what drain clearing starts from, and nothing else. Anything past those, it says you will confirm. It will never guess a price for a job it cannot see.
After the call, the quotes and the reviews
- A missed call gets a text within seconds asking what they need, so the caller has something to reply to instead of a voicemail beep.
- Quotes nobody answered get a nudge on day three and day seven. A re-pipe or a bathroom rough-in is a decision people sit on.
- The morning after a job, the customer gets a text with your Google review link. When someone searches for a plumber late at night, reviews are a big part of who they ring.
The text-back and the follow-ups send wording you approve first. Only the phone answering writes its own replies, so ring ours before you decide.
What $449 a month covers
It does not chase unpaid invoices, draft quotes from a voice note, or text old customers to win them back. If your phone rings twice a week, voicemail and a quick call back will do, and this is not worth $449 to you.
Questions people ask before they hire
Can an AI receptionist handle an emergency plumbing call?
It answers it, takes the name, number and address, asks the questions you set, and texts you straight away. It cannot see the job, so it will not tell a slow drip from a burst pipe the way you can. You decide what it tells the caller to do while they wait.
Will it quote my prices?
Only the ones you give it, such as a service call charge or a starting price. Everything else, it says you will confirm.
I am on jobs all day. When do I hear about the calls?
Each call becomes a text with the name, number, address and problem in one line, so you can read it between jobs and ring back knowing the job.
Is there a contract?
No. $449 a month, no setup fee, month to month with nothing to pay to leave.
Ring it the way a customer with a leak would
Call 778-504-7535 at any hour. Donna, Droom’s own AI receptionist, picks up. Ask about a leaking tank and judge how she copes.
Last updated 2026-08-31