Lower Mainland web design, for businesses in Burnaby, Richmond, Surrey, Langley and the North Shore

What I check first on a Lower Mainland business site

I open it on a phone, because that is where someone searching for a plumber in Surrey or a dentist in Burnaby is likely to see it. On the first screen I want to see what you do and where, and a phone number someone can tap. If they have to scroll for either, the next result on Google is one tap away.

Then I put the name, address and phone on the site next to your Google Business Profile. They should match letter for letter. If the site says “Ltd.” and the profile does not, or the profile still shows an old suite number, Google has two versions of your business to match up.

When Droom checked 467 business websites that were buying Google ads, 18% had a layout fixed to a desktop width, and one in twenty did not adapt to a phone at all. Another 16% had no main heading on the homepage, which leaves search engines and AI assistants to guess what the page is about.

If you work in more than one municipality

Many businesses here work across city lines. North Vancouver is a City and a District, with West Vancouver next door. Langley is a City and a Township. Surrey is several communities, Newton, Cloverdale and Fleetwood among them.

Since distance counts from the searcher, a roofer based in the City of North Vancouver is close to a customer in Lower Lonsdale and further from one in West Vancouver. The website cannot change that. It can make the area you cover clear to Google and to the customer, in two places:

• On your Business Profile, a service area that lists the places you really go. If customers never come to your address, Google asks you to hide it.
• On the site, a page for each area you genuinely serve, describing the work you do there.

One page copied twenty times with the place name swapped tells a reader nothing, and Google’s spam policies name it as a doorway page. Three pages about real jobs will do more than one page listing every place name in the Lower Mainland, and the fifteen-page site at $1,999 has room for them.

When your customers read another language first

In Richmond, fewer than half of residents speak English most often at home. The City’s figures from the 2021 Census put English at 46.1%, Mandarin at 17.7% and Cantonese at 17.5%. If your customers are in that mix, plan a page in their language from the start, with your services, hours and how to reach you.

The words for that page come from you, or from someone you trust to translate them, and I build it. I will not run your words through a machine translator and publish whatever comes out, and nothing goes live in a language nobody on your side has read. A full second copy of every page is a bigger job, and I quote it in writing first.

For the Business Profile, Google asks for the name you really use on your storefront and website. So the profile carries the name on your sign, in the script it is written in, and the site carries the other languages.

What it costs and how the work runs

Five pages cost $999 and fifteen cost $1,999, each paid once, with booking wired in at either size. A shop adds $2,400. A menu or price list you edit in a spreadsheet, with the site updating from it, adds $1,800. After launch, Care is $99 a month for hosting, backups and two small edits, each made within 48 hours.

We can meet at your shop or office anywhere in the Lower Mainland for the first conversation. After that the work goes by email and video call, and the site is live about three weeks after you approve the design direction. If missed calls cost you more than your website does, the automation plan answers your phone for $449 a month and includes a five-page site.

What customers in your trade look for first is on the industry pages, and website design walks through a build.